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ThumbsPlus v10 Questions / your session is not active error
« on: 2023-08-01 16:05:23 »
Hello,
I'm moving thumbs to a new computer. it seems to have worked in that the app opens; but after a short time, I get the below message. any thoughts on how to get red of this??
"your session is not active in the thumbspus pro database for multi-user license validation. the database may be unreachable or damaged, or your computer was not able to check in for 5 minutes.
at that point, the app closes.
thoughts???
I'm moving thumbs to a new computer. it seems to have worked in that the app opens; but after a short time, I get the below message. any thoughts on how to get red of this??
"your session is not active in the thumbspus pro database for multi-user license validation. the database may be unreachable or damaged, or your computer was not able to check in for 5 minutes.
at that point, the app closes.
thoughts???