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Topics - dht1@bellatlantic.net

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Am I the only person whose "Database/Advanced/Restore" function fails to work?

I am a longtime ThumbsPlus user, currently running v10, SP!, build 4011. In fact the "Restore" function has never worked for me in any of the earlier versions, either.

Just to be sure, I have tried uninstalling and re-installing the program - "Restore" still does not work at all.  What good is a "Backup" if you cannot "Restore" it?

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Last November, a rogue MS Windows 10 update messed up my ThumbsPlus v7, build 4011, database, and destroyed TP's ability to display thumbnails as well.  Under "Properties" for each thumbnail, only tabs 1, 2, &3 are displayed in the original folders for photos.  And in the Galleries, only tabs 4, 5, 6, &7 are displayed.  Really weird.

I am finally finding the time to try to undo the damage, and am thinking the first step would be to download and reinstall the TP software.  But I worry that doing so may destroy the text entries in the existing database (tab #4 under Properties).  Nothing in the help system seems to speak to this concern.

Any thoughts?

David Tocher

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Under Properties, tab #4, Database, you can type in virtually unlimited info or narrative about a photo.  This is especially useful for photos taken on trips or vacations, etc.  For example, you might type in narrative about the locale, your activities while there, etc.  Or for groups of people, you could type in each person's identity, etc.

But, migrating the info to a new PC, or to a new Operating System, is very problematic.  For the most part the typed info simply does not transfer.  Cerious' technical support has worked extensively with me on this issue, but without satisfactory results.

I would welcome comments from others who have encountered this issue, especially if they solved it.

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