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Messages - dht1@bellatlantic.net

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Am I the only person whose "Database/Advanced/Restore" function fails to work?

I am a longtime ThumbsPlus user, currently running v10, SP!, build 4011. In fact the "Restore" function has never worked for me in any of the earlier versions, either.

Just to be sure, I have tried uninstalling and re-installing the program - "Restore" still does not work at all.  What good is a "Backup" if you cannot "Restore" it?

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Last November, a rogue MS Windows 10 update messed up my ThumbsPlus v7, build 4011, database, and destroyed TP's ability to display thumbnails as well.  Under "Properties" for each thumbnail, only tabs 1, 2, &3 are displayed in the original folders for photos.  And in the Galleries, only tabs 4, 5, 6, &7 are displayed.  Really weird.

I am finally finding the time to try to undo the damage, and am thinking the first step would be to download and reinstall the TP software.  But I worry that doing so may destroy the text entries in the existing database (tab #4 under Properties).  Nothing in the help system seems to speak to this concern.

Any thoughts?

David Tocher

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Hi, Daan,

     Thought I would give you a rest during the holidays before responding to your posting from the evening of Dec.23rd.  First, I'll answer your questions as best I can.  Then I will detail some consistent errors in the transferred Database.


     Currently I have both ThumbsPlus v9 and v10 running on both my older desktop PC, which uses Windows XP (yes, I know it is no longer supported), and my newer Windows 7 laptop.  Both versions of the program run smoothly on both PC's, although I have stopped using v9 and actually use v10 on both.

     My annotations in tab#4 Database are always entered on the XP desktop.  I would like to have them periodically transferred/copied successfully and completely onto the laptop, as my secondary machine.

     Early in 2016 I will purchase a new Windows 10 desktop as my primary machine.  At that point I will have to transfer everything from the Windows XP PC to the Windows 10 PC.  In one sense, I suppose that my attempts to get the Database annotations onto my existing Windows 7 PC laptop is sort of a dry run.

     So far, no luck.  I have tried transferring from Win XP to Win 7, using Copy and Paste; no good.  As an experiment, I even had my PC guys use PCMover (including its transfer cable) to transfer from one Win 7 PC directly to another Win 7 PC; still no good.  (All my other software transferred okay; only ThumbsPlus is a problem.)

That concludes my answers to your questions.



     Now for the details of results of the transfers, which have been consistent on every attempted transfer so far.  (By the way, transfers of both TP v9 and v10 exhibit the exact same problems.)

    The thumbnails' "Properties" for the photos in their original folders are complete insofar as all 7 tabs are properly displayed (i.e., all 7 tabs (#1-Physical, through #7-Galleries)  Tabs #'s 1, 2, 3, 5, 6, & 7 contain the proper info.  But Tab #4-Database is blank in each and every thumbnail.

     But the Galleries' thumbnails "Properties" tabs (as accessed from the thumbnails in the galleries) are completely missing tabs 1, 2, and 3.  Tabs 4, 5, 6, and 7 are there, and the info that should be in tab #4, Database, is indeed shown properly in each and every thumbnail.

     My only workaround so far is to laboriously "Copy" and "Paste" the tab #4 info from each Gallery thumbnail into the tab #4 of the original thumbnail displayed in each photo's original source folder.  Then I "Remove" the defective thumbnail from the Gallery, and "Add" the now complete thumbnail from the original folder into the Gallery again.  Voila, the tab #4 Database info is now complete in both the original photo folder thumbnail and the Gallery thumbnail, and all 7 tabs are properly displayed as well.

     If I had only a few hundred photos, perhaps this would suffice.  But I have too many photos to continue using this workaround;  it just takes too long.

     Sorry to be so long-winded, but that is about as complete a description as I can muster.

                                             David Tocher

4
Daan van Rooijen,

   Thank you for such a quick response, both well-written, and clear.  While I have followed the procedures in your first response carefully before this, the tab #4 Database still omits the typed info.  I have begun to suspect that it must happen when I have to first copy the photos on the old PC, and then paste them onto the new PC.  Since this cannot be done directly via a cable, but via an intermediary device (flashdrive, DVD, etc.) the data locations must get lost in transit.

   Cerious has suggested paying a computer guy to create a local network via a direct cable between the old and new PC's, so that ThumbsPlus can be used at both ends.  I have not yet tried that process, as it is rather expensive. And none of my many other software packages require it for a successful transfer between PC's.  But perhaps that is now my only option.

                                                                          David T.

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Under Properties, tab #4, Database, you can type in virtually unlimited info or narrative about a photo.  This is especially useful for photos taken on trips or vacations, etc.  For example, you might type in narrative about the locale, your activities while there, etc.  Or for groups of people, you could type in each person's identity, etc.

But, migrating the info to a new PC, or to a new Operating System, is very problematic.  For the most part the typed info simply does not transfer.  Cerious' technical support has worked extensively with me on this issue, but without satisfactory results.

I would welcome comments from others who have encountered this issue, especially if they solved it.

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ThumbsPlus v10 Questions / User Fields, & Database
« on: 2015-12-22 11:42:22 »
In addition to Properties tab #6, "User Fields", tab #4, "Database" is very useful as it is in essence a built-in mini word processor. In it you can type all kinds of virtually unlimited information about a photo, not just the date/time/place.  I use it to relate how I happened to be at that place, what I was doing, etc.  It is especially helpful for photos on trips, vacations, or any other topic.

One serious drawback to tab #4 is that migrating the info to a new PC, or to a new Operating System, is very problematic at best.  Cerious staff has worked with me at length on this problem, but without satisfactory results.  I would welcome comments from others with this issue.

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