Daan,
Sorry, it looked like you work for them based upon the frequency of your posts. At least I was hoping you worked for them since you do monitor the site. I will try their
support@cerious.com e-mail with links to the pertinent posts. I tried this two years ago and eventually got the reply shown below. Obviously the SP and so far V9 haven't done anything to fix the issue. My advice to the original poster is to stay with V7 until this is fixed.
Here are other threads dealing with the issue:
http://forums.cerious.com/forum/index.php?id=1099 http://forums.cerious.com/forum/index.php?id=1649 http://forums.cerious.com/forum/index.php?id=1581 http://forums.cerious.com/forum/index.php?id=1383 My original post…
http://forums.cerious.com/forum/index.php?id=810 David
-----Original Message-----
From: Cerious Support [mailto:bugsystem@cerious.com]
Sent: Sunday, June 13, 2010 10:28 AM
To: David Witteried
Subject: Re: (Case 524775) ThumbsPlus
Dear David,
Please do not think ThumbsPlus is decaying. Unfortunately, making ThumbsPlus fully compatible with XMP metadata caused lot of troubles to Phillip, specially because the Adobe XMP libraries for developers were not working as expected. Phillip has been working very hard since the official release of version 8 to fix all the reported problems and will announce the availability of the first service pack for version 8, which integrates the latest Adobe XMP libraries, this next week. Hopefully all problems with metadata should be fixed in this release.
Please let me know if I may be of further assistance.
Kind regards,
José
--
Cerious Support
bugsystem@cerious.com-----Original Message-----
From: "David Witteried"
Reply-To: "David Witteried"
Date: Thu, 27 May 2010 21:50:58 -0700
To:
Subject: ThumbsPlus
>Just wanted you to know that after installing version 8 I have not used
>it because the ability to update metadata from the database is broken.
>I like to enter my captions and key words etc. into the Thumbsplus
>database then update the metadata of the individual photos. This data
>is used when the pictures are uploaded to a web site for captions etc.
>Since this feature doesn't work I don't want to update my version 7
>database because I would have no easy way to populate the metadata. Are you going to fix this?
>
>Your support newsgroups have been down for several months now.
>
>Should I start looking for another photo database solution? Seems like
>your company and product are decaying.
>
>
>Disappointed customer,
>
>David Witteried