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All forums => ThumbsPlus v7-v9 Questions => Topic started by: calmeida on 2015-05-08 17:22:55

Title: Can't print a gallery of photos
Post by: calmeida on 2015-05-08 17:22:55

I am trying to print pictures with file names and comments in a particular order. I am able to "print catalog" from a folder containing the pictures. However this print only in alphabetical order. I have added the photos to a gallery and have changed and saved the order of photos. However, when I try to "print catalog" of the gallery, I get the following error: <5019> The background task failed with exception c0000005. Details have been written to the exception log.

Please help!!!

Title: Can't print a gallery of photos
Post by: Daan van Rooijen on 2015-05-09 00:16:14

Hi Calmeida,

On the last page of the Print Catalog dialog, for 'Files to Process:' you can choose: 'Current folder', 'Current tree' or 'Selected Files'. Of these, only 'Selected Files' will print the files in the order that they are currently displayed in the thumbnail listing.

When you print from a gallery, the Folder and Tree options should not even work (well, they don't work for me. The options are shown but when I use them, I see an error in the task list and no catalog is printed).

So, my suggestion would be to print from the regular harddisk folder. First, put the thumbnail listing in the desired order, then select all files (Ctrl-A), then call the Print Catalog function and on its last page, specify 'Selected Files'.

Hopefully that will also avoid the error message that you got when you printed from a gallery.

Title: Can't print a gallery of photos
Post by: calmeida on 2015-05-11 16:52:55

THANK YOU!!!! It worked perfectly!