ThumbsPlus Users,
Thank you all for your support of Cerious Software!
These forums were created and are housed so that ThumbsPlus users can help each other and talk about the products.
Cerious Software is a very small software shop. We have a support system that must be used when you need technical or sales support. The forums are here as a support system between ThumbsPlus users. Cerious doesn't officially monitor or staff these groups.
When you have ThumbsPlus questions or problems please e-mail
support@cerious.comIf there is a BETA in progress you need to send BETA reports to
support@cerious.comWhen you send a message to
support@cerious.com you will be assigned a case number. This is very helpful to me as when a case is opened and correspondence begins I have the total picture from beginning to end. I don't have to look anywhere else except in that particular case history. So if there is something that is being discussed here and you want our input, take it to
support@cerious.com. Everyone should also feel free to e-mail me personally at
lshook@cerious.com at any time.
On only a few occasions have I removed a post from these forums. I do have the right and will exercise this right if I think that a post is not suitable.
Please try to be fair to Cerious Software so that we can keep these groups here for
you. I want ThumbsPlus users to be able to correspond with each other in these forums. Obviously negative posts are inevitable. I tolerate them. We learn a lot from them! However, I will remove
excessive Cerious Software flames as well as any inappropriate posts.
We are working very hard to improve our software and we hope that you will LOVE ThumbsPlus v10!
Please let me know if I can ever help with sales or technical support by e-mailing me at
support@cerious.comKind regards,
Laura Shook
Cerious Software, Inc.