Topics

1

ThumbsPlus v7-v9 Questions / Cannot Install SP2

« on: 2015-02-08 08:58:02 »

Hello everyone,

I currently use SP1 Build 3938. Responding to the Cerious notification, I decided to install the new version SP2 Build 3945. But sadly, the installation failed.

The attached images show the messages in the resulting dialog boxes.



My system
OS:    Windows 7 Pro 64-bit
RAM:   16 GB
CPU:   Intel i5-2500K
GPU:   Geforce GTX 570

Can anyone advise/explain my predicament?
Thanks for the reply,
Bryan

2

ThumbsPlus v7-v9 Questions / TP9 Crashes when accessing MySQL Database

« on: 2013-10-22 21:21:30 »

Hello all,

I submitted this information with the thought that it might be useful to someone else.

I had installed TP9 and the MySQL ODBC driver (v5.2.5)(32-bit) on a new build (Win7 64-bit).
All seemed well until I tried to connect to my MySQL database. Immediately, TP9 crashed, displaying a message...

A fatal exception had occurred in ThumbsPlus or a Windows component...
Exception code: C0000005
at address: will be different for everyone

I knew the problem wasn't caused by TP9.
As a result, I deleted the data sources and uninstalled the ODBC (v5.2.5) driver.
I instead installed the previous ODBC driver (v5.1.10)(32-bit); that driver was installed in my laptop, accessing the same DB without problems.
I then recreated the data sources and tried to connect to the database again.

This time it worked, just as it had done on my laptop.

Conclusion: TP9 DOES NOT LIKE THE MySQL Connector-ODBC driver(v5.2.5) (32-bit).

Regards,
Bryan