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1

ThumbsPlus v7-v9 Questions / TP v9 does not allow compatibility mode Win 8

« on: 2014-02-20 20:37:17 »

Trying to get TP v9 to work on Win 8.1, I got advice to try compatibility (since TP v9 did work on Win 7 for me, even Win 8, just not Win 8.1).

However, when I try to run in compatibility I get a message window that has an issue with it - it asks "Do you wish to remove this compatibility layer and restart ThumbsPlus?" and gives you three options: Yes, No, and Cancel. But these are fake options. There is no choice - you cannot click "NO", for you will just get the same message window. You cannot click "Cancel" for again, you will just get the same message window. You can only choose "Yes".

So why give us options if there is only one option that will work? Just say, sorry, compatibility layers are not allowed, TP will now remove the compatibility layer and restart.

2

ThumbsPlus v7-v9 Questions / Database error: SQL Connect Error; Windows 8.1 conflict?

« on: 2014-02-19 23:01:26 »

"Old problem" still unsolved. Some new info, and some screenshots included this time.

I just tried the latest update, ThumbsPlus 9 build 3935, hoping to get TP back to working order. TP worked on Windows 7. Worked on Windows 8. But it is no longer is working on Windows 8.1.

Latest versions of TP will not allow me to change compatibility settings.

TP does not run. It installs, but does not run. I install with default settings every time, but always get when I try to run it:



Nothing I do fixes the problem:

[*] Creating a new database
[*] Open an existing database
[*] Uninstalling, reinstalling
[*] Deleting Thumbs.tpdb8
[/list]

I tried running older versions: version 7 sp2 (Standard), version 8 (Standard). Same error.

I am logging on to Windows with an account that has administrator rights.

I even paid for an upgrade to Pro (yes, I now know, you get the same download file - I was getting desperate to get this to work).

Windows 8.1 64-bit
.tpdb8 database
ThumbsPlus 9 build 3935
TP Error Message <5015*8036>

Screenshots:

1. Try to run:



2. Click OK and get:



3. Click "Open default database" and get:



4. Click OK and get:


(I search, and Thumbs.tpdb8 does exist at This PC > OS(C:) > ProgramData > ThumbsPlus)

5. Click OK and get:



6. Click Exit to finally exit.



Result of selecting Open database:

3

ThumbsPlus v7-v9 Questions / Database error: SQL Connect Error: Cannot use for months now

« on: 2014-02-05 23:04:36 »

I keep getting Database error: SQL Connect Error. [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified. ThumbsPlus Message <5015*8036>. When I click OK, I get "ThumbsPlus could not open or connect to the database: C:\ProgramData\ThumbsPlus\Thumbs.tpdb8"  

Nothing I do fixes the problem. Creating a new database, Open an existing database, Open default database, uninstalling, reinstalling, deleting Thumbs.tpdb8, running in compatibility ... nothing.

I then, in a desperate moment, purchased and update from Standard to Pro, foolishly thinking it would be a different program and maybe would work. Yep, of course it didn't work. I have a program I have paid for twice, in essence, and it will not work. I have searched the Web for information regarding the error messages, but nothing I find helps.

I tried running the new build update (3928) to ThumbsPlus hoping some fix in it would solve the problem. Nothing. I have used this program since it was version 7. So I have relied on it heavily. Thus, very frustrating for it to not work.

I am running Windows 8.1 64-bit, 32 GB DDR3 Ram, i7 4770 @ 3.40 GHZ, and a 4 GB NVidia GeForce GTX 670.

I suppose I need to install MySQL, run the script posted on the Client/Server Database Support page, though I never had to do that before. So I am not confident this is a fix, and could it just muck things up even more? Is that the solution - install MySQL Installer 5.6.16? And then do what with the script?

Sigh. It's been months, and I may have to find another program to use, but I enjoyed Thumbsplus features. But I have used up enough time - has someone experienced what I have, and can give me a fix for it? I am tiring of experimenting and searching, and it's not like I have all the leisure time in the world right now. I need a ThumbsPlus Obi Wan!

[Edit:] On a whim, tried with ThumbsPlus 7.0 SP 2. Yep, [5015/8036] Database error: SQL Connect Error; [0-].