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All forums => ThumbsPlus v10 Questions => Topic started by: Nick Payne on 2015-10-29 20:58:20

Title: TP-Digicam doesn't detect TP10 build 4004 and won't install
Post by: Nick Payne on 2015-10-29 20:58:20

I just had to reinstall Windows on my PC due to frequent freezes. I re-installed Win7, then let it upgrade to Win10, installed all updates, then started installing applications. TP10 build 4004 installed and runs without problem, but TP-Digicam 5.4 won't install as it doesn't detect that TP10 is installed: "The installer cannot locate Thumbsplus on this computer. It was either not installed properly or moved manually. Please reinstall Thumbsplus before running this installer." When I installed TP10 I left all options at the default. I have also run the install a 2nd time - doesn't fix the problem with the TP-Digicam install.

How do I get around this problem.

Title: TP-Digicam doesn't detect TP10 build 4004 and won't install
Post by: Daan van Rooijen on 2015-10-29 21:35:48

To my best knowledge Digicam is part of the TP10 installer and no longer needs to be installed separately.

Title: TP-Digicam doesn't detect TP10 build 4004 and won't install
Post by: Laura Shook on 2015-10-30 13:15:14

Daan is correct Nick. You should be able to view your raw files without installing the Digicam plug-in.

Kind regards,
Laura