Messages

1

ThumbsPlus v10 Questions / Out of memory error message

« on: 2016-11-14 22:54:02 »

Thank you. I will check the setting and change it.

2

ThumbsPlus v10 Questions / Out of memory error message

« on: 2016-11-14 20:11:41 »

First, thank you for taking the time to post some suggestions.

I worked on her computer today. I deleted all the ThumbsPlus databases I could find. Then I restarted THumbsPlus, it said there was an error because of no database. it asked if I wanted to start a new one. I answered yes and choose a location on the data drive. Then I started a disk scan.

Everything started fine and it works great.

Thank you for all your help.

3

ThumbsPlus v10 Questions / Out of memory error message

« on: 2016-11-13 18:29:33 »

My neighbor is using your ThumbsPlus V10. She swears she hasn't changed any settings but all of her thumbnails are gone. I can see her pictures using the Windows Photo program.
I told ThumbsPlus to scan her Tree and Disk. In the bottom right pane it shows it is scanning, but it jumps from 33%, 66%, then 100% and then there is a yellow !. When I click on the icon I get the following error message:

<7505> UNZIP D:\Burson Profile\Program Files (x86)\OpenOffice 4\share\config\images_brand.zip: Library out of memory
<7505> UNZIP D:\Burson Profile\Program Files (x86)\OpenOffice 4\share\config\images_brand.zip: Library out of memory
<7505> UNZIP D:\Burson Profile\Program Files (x86)\OpenOffice 4\share\config\images_brand.zip: Library out of memory
<7505> UNZIP D:\Burson Profile\Program Files (x86)\OpenOffice 4\share\config\images_brand.zip: Library out of memory


Can someone please tell me what is wrong and how to fix it for her.

Thank you