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ThumbsPlus v10 Questions / Cannot uninstall Beta build
« on: 2016-07-14 14:04:15 »
Hi everyone,
Something happened to my Thumbs+ installation, I'm guessing during my upgrade from Win7 to Win10. Though I'm not sure why that would be. Anyway, I cannot install 4011, as I get an error message stating prior build detected, and a fatal error occurs when setup tries to remove the beta version. It says "please uninstall it yourself, via add/remove programs". Which I have done. I'm guessing the uninstall process got corrupted somehow. Now I cannot install any build of thumbs plus.
I just used CCleaner to hopefully clear any remnants of thumbs plus, and attempted to try to install again, but to no avail.
What and where in the registry do I need to wipe out, in order for me to install again. And will my license be lost?
Thanks very much for any help.
Something happened to my Thumbs+ installation, I'm guessing during my upgrade from Win7 to Win10. Though I'm not sure why that would be. Anyway, I cannot install 4011, as I get an error message stating prior build detected, and a fatal error occurs when setup tries to remove the beta version. It says "please uninstall it yourself, via add/remove programs". Which I have done. I'm guessing the uninstall process got corrupted somehow. Now I cannot install any build of thumbs plus.
I just used CCleaner to hopefully clear any remnants of thumbs plus, and attempted to try to install again, but to no avail.
What and where in the registry do I need to wipe out, in order for me to install again. And will my license be lost?
Thanks very much for any help.