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Topics - wingfield

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1
Hello,

I'm moving thumbs to a new computer.  it seems to have worked in that the app opens; but after a short time, I get the below message.  any thoughts on how to get red of this??

"your session is not active in the thumbspus pro database for multi-user license validation.  the database may be unreachable or damaged, or your computer was not able to check in for 5 minutes.

at that point, the app closes.

thoughts???

2
Hello,

my new folders are not being scanned.  I think I know reason; but don't know how to fix.  I got a new NAS.  the new NAS has a different IP address; but it's mapped to the same drive.  in TP, I actually see the new IP address, so TP seems to have picked this up; but for some reason new folders are not being recognized even though I've scanned the entire tree.

thoughts???

David

3
ThumbsPlus v10 Questions / convert HEIC to JPG
« on: 2020-11-14 09:54:32 »
Hello

I did a search but found no reference to HEIC in TP.  anyone know if it perhaps has an undocumented feature for converting HEIC to thumbsplus?  it's been around since 2015; but I've never really cared until Apple decided to take pictures in heic format.  now I have pictures that I can't view on my computer.  I can use "photos"; but I'd prefer to continue using TP.  there are numerous open source conversion utilities of dubious quality.  I've take a look at paid options; but not sure which are best in terms of providing a lossless conversion.

I'd appreciate any comments on this issue wrt TP, or just heic conversion in general.

thank you

4
ThumbsPlus v10 Questions / MYSQL
« on: 2020-06-15 19:57:13 »
hello,

I've been successfully using TP on MYSQL on my WAMP server for years.  Today, I upgraded my WAMP server and TP no longer successfully accesses my MYSQL db.  it gives the below error message.  the only thing I can see that has changed is that the port MYSQL uses has changed from (by memory 3306??) to 3308.  I've gone ahead and changed this in the ODBC connection and the "test" function provides a successfull connection to the database from the ODBC.

Database error : The selected database is not a Thumbsplus database.  If you are connecting to a client/server Thumbsplus database, check with the database administrator to ensure your login has appropriate priveleges.


any ideas on how to fix this issue?

5
ThumbsPlus v10 Questions / tp10 time out
« on: 2018-11-30 15:32:04 »
folks,

I generally leave TP open overnight; but it always time's out.  is there a way to stop it from doing this; as I have to perform a 3 finger salute and kill the process, then open the app again.

6
folks,

in many programs, it is standard to move around the image by clicking a "hand" on the toolbar, then dragging the image around.  in TP, the only way I can find to move around the image is with scroll bars - which is inefficient.  is there a way to use the standard "hand" that perhaps I'm missing??

thank you,

7
ThumbsPlus v10 Questions / zoom into pic hangs program
« on: 2018-07-14 13:25:15 »
folks,

when I zoom into a picture, it hangs the program.  the picture looks like a bunch of pixels are moving from the left of the pic to the right of the pic; but they stop around 30% into the pic and simply start over again from the left.

one other piece of information.  it consistently hangs when I hit "z" for the 4th time.

any ideas what's causing this and how to fix?

I'm using v10 sp2.

thank you

8
ThumbsPlus v10 Questions / batch edit user fields
« on: 2018-05-10 18:48:00 »
hello,

is there a way to batch edit user fields?

thank you,

9
ThumbsPlus v10 Questions / move mysql db to new computer
« on: 2017-11-07 21:41:45 »
folks,

is there a recommended procedure to move my mysql database to a new computer.  simplistically, I figured I'd use TP menu / database / advanced / export.  Unfortunately, this gives an error message.  The error states "a fatal exception has occurred in ThumbsPlus or a Windows component.  We apologize for the problem.

I'm open to exporting using some other means.  not sure if it matters, but technically - I believe I'm using mariadb (which is a mysql drop in).

I look forward to hearing from folks.

thank you,

david

10
ThumbsPlus v10 Questions / tag individuals like facebook
« on: 2016-12-29 22:40:32 »
folks,

is there a way to "tag" individual's faces similar to what you can do on pictures posted to facebook??

thank you,

11
ThumbsPlus v10 Questions / new MySQL installation
« on: 2016-10-30 17:33:18 »
folks,

I'm wanting to create a brand new database.  I've tried the MYSQL scripts provided online for versions 8 through 10; but they do not work.  I've tried the MYSQL scripts provided online for v7 and it creates a database with no errors.  I tried connecting to this db in tpv7; but it gives an error 5009.   any thoughts??

12
ThumbsPlus v10 Questions / another v10 error message
« on: 2016-01-27 20:03:22 »
Hello,

Daan or other folks,

any idea what this one might mean??



thank you,

david

13
ThumbsPlus v10 Questions / v10 error message
« on: 2016-01-24 17:23:17 »
folks,

any idea what this error means.  I successfully got in to TPv10 earlier today after a v7 to v10 restore.  played around with some stuff, mostly just setting favorites.  I got out, then an hour or so later, got back in and I get the below error.

thank you for any help.

14
folks,

when I try to convert v7 db to v10 db, I get the error shown below.  any ideas?

additional info.  the db works in v7.  only other info possibly relevant is that I just did a new windows 10 install.  I had this working in win7 before I upgraded.


15
ThumbsPlus v10 Questions / v10 MYSql
« on: 2016-01-23 17:07:24 »
folks,

anyone know if there are mysql scripts for tp v10?

thank you,

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