ThumbsPlus

All forums => ThumbsPlus v10 Questions => Topic started by: dapowell54@gmail.com on 2018-12-02 11:43:52

Title: Background Tasks running
Post by: dapowell54@gmail.com on 2018-12-02 11:43:52
When exiting Thumbs Plus V 10 SP2 Build 4014 - i get an error message "There are background tasks running. Are you sure you want to cancel these tasks and exit? "
Thumbsplus pro message <6013>
I never used to get this message.  If I leave the computer running and Thumbsplus active over night the tasks still do not complete.
I can quit all tasks but the same problem comes up the next time I use the the program.
Also the Thumb nails are not automatically generating as they used to.  I have to select F3 for each one.
Title: Re: Background Tasks running
Post by: Daan van Rooijen on 2018-12-02 16:36:40
It sounds like ThumbsPlus has trouble thumbnailing one or more files. As a result, the remaining thumbnails do not get made and a stuck task remains active in the background.

If you are using the program's default layout, you should be able to see that stuck task listed in the bottom-right "Task List" panel. It should say something like "Scanning XXX" where xxx is the name of the folder in question.

If so, what you could do next is go to that folder and set the sorting order to None (the two rightmost pulldown boxes in the bar just above the thumbnail listing set the sort order - set both to 'none'). Then, the first file in that list that shows as a red cross on a white background (i.e. the first non-thumbnailed file) is likely to be the culprit. This file might be corrupt or ThumbsPlus cannot thumbnail it for some other reason. You could (temporarily) move that file elsewhere and re-launch TP to see if that solves the problem.
Title: Re: Background Tasks running
Post by: dapowell54@gmail.com on 2018-12-07 21:32:00
Thanks for your help.