ThumbsPlus
All forums => ThumbsPlus v10 Questions => Topic started by: thmbsatha on 2023-01-31 17:11:25
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I have been using ThumbsPlus 10 for several years now.
All of a sudden, today, I started getting this message whenever I try to view
some JPG images. This message is actually imbedded in the thumbs themselves:
This Format Requires ThumbsPlus Professional Edition
Please help.
Thank you!
thmbsatha
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That's strange. If you have the Pro version, have you tried re-entering your license details? (Help | Enter Registration in the menu).
Are you sure that the files are actually JPG files and not some misnamed other type?
When you right-click on a JPG file and choose 'Configure File Type', does the 'Load file using' setting say 'Internal'?
Have you changed anything about ThumbsPlus or Windows in recent days? Like, installed a plug-in, changed user accounts, re-installed ThumbsPlus..?
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Daan,
No! 'Load file using' has nothing in it.
I have ThumbsPlus 10, but not the Pro version.
Everything is OK when I use ThumbsPlus 8 Pro!
BTW, where is the last Pro version to download?
Do you know?
Thank you for you response!
thmbsatha
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No! 'Load file using' has nothing in it.
Alright, my filetype definition for the jpg extension looks like this:
=-=-=-=-=-=-=-=-=-=-=-=
Equivalent to type: (none)
Category:Image
Class: Raster
Load file using: Internal >> (empty)
Edit file Using: Association >> (empty)
Print file using: Internal >> (empty)
Not associated with ThumbsPlus
No linked extensions.
=-=-=-=-=-=-=-=-=-=-=-=
I believe these were the default settings, and they work fine here, on Win 11 Pro.
BTW, where is the last Pro version to download?
It's not a separate download. The 'Pro' features are unlocked when you enter a pro level license number.
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Thank you, Daan.
That is exactly what I did already.
I check the JPG Compressed data in my ThumbsPlus 8
configuration and repeated them in my Version 10 program.
Everything works fine now.
Thank you very much, again!
thmbsatha