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« on: 2014-01-21 22:27:43 »
When I open an image for editing, the image has a non-functioning window frame around it. This frame shows a close box in the upper right corner that is not functional, and all around the image is white rectangles.
Chosen settings for opened image:
Show full screen.
Shrink to fit.
My screen resolution is set to 1280x1024. I am using a Geforce 860 GS.
Images that are 1600x1064, (3:2 aspect), then shrunk to fit, display this problem.
Images that are 1280x1064 (.83125 aspect) which is my screen resolution, display this problem.
Images that I reduce to my screen width's resolution (1280) and are 2:3 aspect (vertical is 851 px) display correctly.
Images at my screen resolution display this problem. Any image that is 1280 x >851 displays this problem.
When viewing in a slideshow, I don't have a problem. The images display fine. The problem only occurs when I open the image for editing.
I don't know what to do about this. The help file's page for Preferences/Advanced/memory describe the Bitmap window size for larger images, but all it says is "This should almost always be set to zero (0) for newer display adapters." Well, my display adapter is not newer, so I've tried 2000 (the maximum number allowed), thinking that this is the problem. I don't know what number to use, but most of my images are 1600 x 1024
I need this false window to go away. I lose detail and can't see the real sharpness. The window has a close box in the upper right corner, but it is not functional. I believe this might be a program bug, and not a settings problem, but I don't know. All I know is that this frame is NOT supposed to be there because the viewing setting is shrink to fit, centered.
How do fix this? I suspected the Bitmap window size for larger images parameter, but I don't know what kind of number to use. I'm guessing and getting nowhere.
PLEASE HELP!