Topics

1

ThumbsPlus v7-v9 Questions / Thumbs 10 Release

« on: 2015-07-16 15:39:30 »

Downloaded it and find no reason to switch from Version 7 to 10.

Doesn't matter which version I use I cannot use Thumbsplus 7, 9, or 10 to initiate the scanning process for any of the scanners I have hooked up to my computer. They simply do not exist to Thumbs.

Version 7 handles IPTC info much better which is used on a large number of Department of Defense jpg files. Actually the only reason I use version 7 anymore is the IPTC editor and I like to quickly size scans to my screen of my computer without a hassle. Otherwise, it is useless to me too.

So no improvements here for me.

2

ThumbsPlus v7-v9 Questions / ThumbsPlus 7 and 9 do not recognize I have scanners?

« on: 2015-02-22 13:27:10 »

Support has not been of much help in this.

I have several scanners either hooked up via WiFi, USB or Ethernet to my PC and I have used most of them, Epson V37, Epson WF-3530, HP Envy, on my PC and used Thumbsplus 7 and 9 to initiate the scan process for photos.

Currently neither version, ThumbsPlus 7 or 9, recognizes I have scanners on my Windows 8.1 machine. I can use the scanning software in all the scanners listed above with no problem. I just cannot use any version of Thumbsplus on my computer to initiate the scan process.

At one time I had a problem with the Epson using Epson Scan's scanning software but that problem  has been fixed.

I have run two different anti-virus applications looking for some Malware but I haven't found anything.

Anyone run across this problem before.

System Information From ThumbsPlus Pro 7 and 9. Note my operating system is 8.1.

ThumbsPlus 7


ThumbsPlus 9


ThumbsPlus 9 does not recognize there are scanners in my system.