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The Thumbnail pane is empty - but there ARE images in the selected folder

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Laura Shook:
If you click on a folder that does have images but you don't see any thumbnails or "thumbnail not available" boxes it is possible that something has been typed in the "Name Mask" area.

Simply remove that text or click on the "funnel" button and chose "Selected files" or "All files". The attached image illustrates this problem and how to fix it.

For additional help please e-mail support@thumbsplus.com

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