Messages

1

ThumbsPlus v7-v9 Questions / Similar Files; selecting, deleting and clearing files found

« on: 2013-10-16 06:11:49 »

The built in TP option can be a bit limiting and is unfortunately easily caught out plus of course there does not appear a quick & easy way to mark and remove lots of definite clones;
If you want to be able to find non-exact matches such as small versions of the same file https://tn123.org/simimages/ works quicker and easier as it has the option to select what you would want to delete and auto delete options.
For exact matches only then the free version from here http://www.ashisoft.com/ works quickly and cleanly - does not matter what you download it is all the same program.

2

ThumbsPlus v7-v9 Questions / TP9 3928: Can't thumbnail multiple video files

« on: 2013-10-10 03:50:46 »

Have to admit I have seen the problem then I just assumed it was yet another TP9 feature.... I found that on the first pass of the files some thumbs are created, if you then leave the selection alone and try making again, more are done, third pass usually manages to sort it out.
What was very odd though was that if you install TP8 with no additions and make thumbs then they all work but under TP9 you see the behaviour.
I have also noted that importing from TP8 to 9 if you re-scan it kills the thumbs you had for a lot of video files (back to logo) plus of course, accidentally open a video and the whole of TP crashes regardless of the format.

3

ThumbsPlus v7-v9 Questions / TP9 3928: Folder refresh disables 'Include Child Folders'

« on: 2013-09-21 12:58:27 »

Oddly enough so have customers plus a load of other major failures but it seems to make no difference....the list includes (there are more but time and life is too short)
View a gif - crash
View a movie - crash
PDF - support just not there
View a word doc - crash or it sits and hangs looking for a 32bit version of word - 64bit obviously must not be valid
Move a folder using TP and the old folder stays there despite the orphan clean up being set
Make thumbs for a folder with sub-folders and the program either dies after so many files or decides to do 100%+ (obviously does not recuse and count the file number before starting and does not update)
Database painfully slow but oddly SQLlite3 OK with other programs, looks like the query order.
Assumes any file associations it can every time it runs.
Run 2 tasks, tell them to stop and one will refuse to stop result, have to force close.
Run over a network and it times out, clearly the system does not maintain a path and check it.
Send reports - never replied to or fixed, forums are the same, attitude is if we have to, result unfortunatley looks like V8 with frilly bits - and we all know how bad that was....
Unfortunatley it just looks like time to call time.

Wonder how long till we unfortunatley lose this post as well due to an error.... ho hum....

Do not even mind if we had the option to pay for a new version that works if funding is the issue but, we paid for V8 and never got what was promised, V9 needs to have a solid and reliable base before fancy bits are added.

4

ThumbsPlus v7-v9 Questions / Network database error <-1022 HY000>

« on: 2013-09-01 05:57:13 »

It may be that your machine or the server has been set to reduce power or turn off the network port when idle / hibernating / sleeping etc. as such unless you have something activley checking the server (and very regularly) then the connection / pipe will be lost.

5

ThumbsPlus v7-v9 Questions / URGENT HELP REQUIRED - How to restore deleted files

« on: 2013-09-01 05:53:50 »

also, under the TP settings you will find the options of delete to the recycle bin or delete directly, select to recycle bin option as then you get a second chance if you delete accidentally, assuming the size of the item being deleted is not huge.

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ThumbsPlus v7-v9 Questions / TP9 3928: Folder refresh disables 'Include Child Folders'

« on: 2013-09-01 05:49:01 »

There is also an issue with the show child folders that depends on how many sub-folders and images there are, I am trying to determine the limits but basically if you have >2 subfolders with well over a hundred images in each then the latest version of TP does not show all the images jpg,jpeg etc. makes no diff.)
You can check by adding the select child folders option and adding it to the toolbar, select your folder then move the displayed files it shows to the root folder, if you then try and delete the sub-folders which should now be empty you will find files remaining.
It also appears to be the subfolder file number/folder size checking action that leads to the % completed still going >100% - yep still happens with large folders.

7

ThumbsPlus v7-v9 Questions / database or disk is full (13)

« on: 2013-07-17 05:42:17 »

Apologies, thought I had set the to a Support heading.

8

ThumbsPlus v7-v9 Questions / database or disk is full (13)

« on: 2013-07-16 08:54:02 »

Anyone else met this one, the database is a tpdb8s (sql lite) format (so not single file, single entity 2GB limit etc.)

This was met as the result of a compact and repair, however, as the database is 31.81GB and there is 150GB+ available free space, it was not generated because the disk was full.

That means we appear to have found the database limit for sql lite.

Note: There is no warning when you approach the limit it simply stops creating/adding thumbnails and tasks may be added which will always fail, the main giveaway though is that the program (thumbs.exe) just ramps memory use until whatever amount the machine has plus swap is exhausted.

Please also note in this latest version 9.0.3928 the issue with 100%+ is back (before the limit was found,) opening any video file or viewing a gif crashes the program as you try to close the file / viewer.

Given up with ever seeing pdf's properly again....